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How do I get into my safe if I have forgotten...

There is no special override combination or secret manipulation of the buttons or knob that will give anyone access to your safe. Write your combination down and keep it hidden, not inside the safe. For access to your safe without the combination, you have four choices: (1) Cut it open with a torch, not recommended. Contact us First. (2) Hire a reputable locksmith. Make sure the locksmith has knowledge of the Simplex® pushbutton lock. (3) You can also try random entry of possible combinations or call us. (4) If the safe is empty and not bolted down, you can arrange to return to us for lock replacement; our warranty does not cover forgotten access codes. There is a charge associated with lock replacement.

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