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FAQ

1. Is your safe fire rated?

We do not have a UL fire rating, nor does anyone making a quick access handgun safe.

2. Do your pushbutton locks have a key backup ...

No! Backup systems are necessary for the space shuttle. A backup key lock on a small pistol safe is designed to override an electronic lock for loss of power. However, a backup key lock jeopardizes the security of the safe. It allows anyone who finds the key entry to the safe even when the electronic lock is working. The Simplex® pushbutton mechanical lock (no batteries) has a tried and true reputation as the industry leader in pushbutton locks for over 30 years. The new knob and built in clutch also prevent forced entry. It will open for you day or night, hot or cold, every time you enter your secret code. Not to forget the code you must practice your code with closed eye. (No code + no bypass = no entry = True Security)

3. How do I get into my safe if I have forgotten...

There is no special override combination or secret manipulation of the buttons or knob that will give anyone access to your safe. Write your combination down and keep it hidden, not inside the safe. For access to your safe without the combination, you have four choices:

(1) Cut it open with a torch, not recommended. Contact us First.

(2) Hire a reputable locksmith. Make sure the locksmith has knowledge of the Simplex® pushbutton lock.

(3) You can also try random entry of possible combinations or call us.

(4) If the safe is empty and not bolted down, you can arrange to return to us for lock replacement; our warranty does not cover forgotten access codes. There is a charge associated with lock replacement.

4. Can I carry a loaded handgun in my car if the...

In most states no. If your state has gun laws that prohibit the transportation of loaded handguns in vehicles, the use of our safe will not exempt you from those laws. In many states, like California, handguns are required to be in approved locked containers with the ammunition secured separately when transported in a vehicle. Our TITAN Ammo Box just does that, it is very important to know your local City, County, and State gun transportation laws. These laws can and do vary greatly. If you travel from state to state, a good source for current state gun laws is the National Rifle Association's web site www.nra.org.

5. Concern with the safe being...

Your Safe was tested and approved by California Department of Justice as firearm safety device.

Some of the test requirements includes: 250-lb Safe door pull test, 120 strokes hacksaw with load of 10 pounds, Lock manipulation, Drop test and Impact test.

NO SYSTEM IS 100% CHILDPROOF. FOLLOW ALL INSTRUCTIONS. MAKE SURE THE SAFE IS ALWAYS CLOSED SECURELY AND LOCKED. NEVER GIVE THE COMBINATION TO A CHILD OR LEAVE IT WHERE A CHILD CAN FIND IT. NEVER GIVE THE COMBINATION TO A THIRD PERSON WHO MIGHT GIVE IT TO A CHILD. DO NOT LET A CHILD WATCH YOU ENTER THE COMBINATION. CHANGE THE COMBINATION IF COMPERMISED.

6. What about moisture getting inside my safe?

This device is for indoor use, the black powder coat finish is weather and moisture resistant. .

7. Can I weld on my safe?

No, welding will void your warranty; it weakens the heat treated steel.

8. Can I drill holes in the safe if the factory...

No, The safe is made of harden steel, the two universal mounting brackets will allow you to install Titan Gun Safe in every conceivable application. We have added holes in the base for this purpose.

9. Where is the best location for my safe?

Close at hand. Think convenience and accessibility. Think stealth, a well-hidden safe ads to its security. Who is going to use the safe is important when deciding on a location. Time of day may be a factor as well as the days of the week. Are you alone during the weekends? Is your home full of people on the weekends? Many people have found that two locations will give better security in large spread out homes and homes with more than one level (two stories). Two guns in separate locations are better than two guns in the same safe, when defending yourself and family. Remember you are the only one that can gain access to your safe(s). The intruder cannot gain access to the handgun at your location.A. Entry areas where you first come into your home, a garage, the front door entry way, back and side entries to mudroom, are all common places. Ask yourself these questions. Will you be bringing a handgun home with you and want to lock it up as soon as you enter your home? Will you want access to your handgun when you first come home? (Did someone follow you home? Is there already someone uninvited in your home when you arrive?) Your main concern should be for the safety of the members of your household. Your handgun should be in your possession or locked up. There is no in between!B. Home Office Areas, especially if you work late at night.C. Dens, family, and grand rooms can be good and bad locations for your safe. You may spend most of your waking hours in these central areas but so do your family and friends.D. Master Bedroom is by far the most popular and practical room for the storage and quick access to a handgun. The master bedroom is a secure room; it is usually off limits to other members of the family unless invited.It has a phone to call for help. The universal bed mount will allow you to place your safe on your bed frame where you can reach while you are laying down.Securely mounting your safe and hiding its location is highly recommended.

10. What is a good combination to set my safes lock...

Changing your safe combination from the factory setting is highly recommended. Always write down a new setting, and do not lock your instructions inside the safe. You can choose from one to five buttons every button can be pushed once, multiple buttons can be pushed together. We do not recommend setting combination less than three buttons.

11. What happens if my safe is attacked, can I still...

Your safe is built with 14GA harden steel it is designed to withstand attacks by hammers, screwdrivers, hacksaw drills, kicking, picking devices and being run over by a truck. It takes industrial type steel cutting tools or an acetylene torch to cut open our safe. If your safe is attacked and the knob, buttons and face-plate are damaged; you can still gain access with little problem. Instructions on how to gain access to your safe after it has been attacked will not come with your safe. With proper warranty identification, we can help you over the phone. You still must know your combination to gain entry.

12. Is it all right to leave my gun loaded inside...

This is your personal decision one that comes with responsibility as gun owner. Gun in a holster provides additional safety sine one cannot access the trigger in deploying the weapon. For safety purposes, we recommend that your gun not be loaded. We also recommend the use of our Titan Ammo Box where is required by laws. If you are not sure on how to keep your gun, ready and safe for you to handle, ask someone with experience. We recommend training and practice with your handgun.

13. How many guns can I place in my safe?

One handgun and it is our philosophy that it takes one reliable weapon to defend you against an intruder. However, for increase security install Titan Gun Safe in various locations, ready for quick and immediate access. Do not store other items with your weapon as it hinders its operation. You can add Titan Ammo Box for storage of extra magazine.

14. Do the buttons light up at night?

No, the buttons do not light up. They are raised and spaced to make their operation in the dark or without visual contact very easy. After 2 or 3 times of practice, you will be surprised how fast you can open it without eye contact. In less than 3 seconds you will be ready and armed.

15. Should I bolt my safe down to something?

Most people do, we highly recommend it. The safe standing unattached will keep children out and deny access to your handgun at your location. Do not lose your property to a punk burglar! Consider the replacement cost of your gun and the laws that govern handguns and your responsibility. We have provided two mounting brackets for your Safe to be secured to a permanent location. In addition you can utilize our cable lock system.

16. How will your safe stand up against extreme...

The pushbutton lock used in our safes is mechanical "Fail Safe”. It does not use batteries that are affected by extreme temperatures. Electronic locks that rely on batteries do have problems with extreme heat and cold. Battery life needs to be closely monitored when exposed to high and low temperatures; many such devices opens just by vibration or static discharge.

17. Do you make a safe for shotguns and rifles?...

Yes Checkout out TITAN Monster Vault

18. Do you have a safe that will fit under the front...

Yes, Model # AS-2020-02 in vehicle installation fits under the seats or either sides of center-console of many cars and trucks. You can use one of the two universal mounts for this type of installation. In most cases, it is not necessary to remove the seat in order to mount the safe. "See question No. 4, above” You can also utilize cable for this type of installation.

19. Can I mount my safe upside down?

Yes. Our safe is designed to operate upside down, on their sides and standing on end. Our safes' versatility in mounting is a very strong feature for your mounting options.

20. Can I open the safe using strong magnets?

NO, NO, Our safe is made of steel disperses magnetic field pointed at the lock.